Our Policies

CarciNova Cancer Awareness & Care Foundation

Last Updated: 13 November 2025

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Information We Collect

We collect the following types of information:

  • Name, phone number, email (if submitted)
  • Volunteer/donation details
  • Basic analytics like IP, browser type, and pages visited

How We Use It

We use your information for:

  • Responding to queries
  • Processing donations
  • Volunteer registration
  • Awareness communication
  • Improving website experience

We never sell user data.

Cookies

We use cookies for:

  • Basic website functionality
  • Anonymous analytics
  • Saving preferences

No advertising or tracking cookies are used.

Data Security

We use SSL and secure servers, but no system is 100% secure.

Your Rights

You can request:

  • Data correction
  • Data deletion
  • Communication opt-out

Contact for Privacy Concerns

Email: privacy@CarciNova-ngo.org

We will respond to your privacy-related inquiries within 7 business days.

Last Updated: 13 November 2025

Thank you for considering a donation to support our cancer awareness initiatives.

Donation Terms

Your generous donations support:

  • Awareness drives
  • Rural programs
  • Teleconsultation support
  • Mobile unit initiatives

Payment Processing:

  • Payments are processed securely through third-party gateways like Razorpay
  • CarciNova does not store card or bank details
  • All transactions are encrypted and secure

Important Note

Donations are generally non-refundable because funds are allocated immediately to charity work.

Refund Rules

Refunds may be considered ONLY for:

  • Duplicate payments
  • Technical payment errors
  • Fraudulent transactions

Refund requests must be made within 7 days of payment.

Contact for Donation & Refund Inquiries

Email: donations@CarciNova-ngo.org

Please include your donation reference number and details of your request. We will respond within 3-5 business days.

Tax Benefits: Donations to CarciNova are eligible for tax exemption under Section 80G of the Income Tax Act, 1961. You will receive a receipt for your donation that can be used for tax purposes.